Privacy Policy

Your privacy is important to us. We treat all personal data with the utmost care and always comply with the General Data Protection Regulation (GDPR). Here we briefly explain how we handle your information.

What information do we collect?

When you shop with us, we collect information such as name, email, address and telephone number . For companies, we collect contact information for their representative. If you shop as a sole proprietor, your social security number may also be saved.

Why do we need your information?

We use your information to:

• Manage your orders and deliveries.

• Provide support for complaints and warranty matters.

• Send relevant newsletters and offers (if you have chosen to do so).

• Improve our website and services.

How long do we store your data?

We will retain your information for as long as necessary to fulfill our contract and to handle warranties. Depending on the product, this can be 1 to 10 years. 

Who do we share the information with?

We only share necessary information with trusted partners who help us with:

• Logistics: To be able to deliver your goods.

• Payment: Banks and payment services.

• IT & Marketing: Website operation and mailing.

• Authorities: Only if required by law.

Your rights

You own your data. You therefore have the right to:

• Get an extract of what information we have about you.

• Ask us to correct incorrect information.

• Ask us to delete your information (to the extent permitted by law and guarantees).

• Opt out of marketing at any time via My Pages or customer service.

Security

Your data is protected by our IT systems and is only accessible to staff who need it to perform their work. We always aim to store your data within the EU/EEA.

Responsible

Exact i Butik , org. no. 556438-7388 , Tallbacksgatan 11G, 19572 Rosersberg . If you have any questions, you can contact our customer service or contact the Swedish Data Protection Authority (IMY).